Rbtv77 Privacy Policy – Protection of Malaysian Users' Information
Your privacy is our priority. This policy explains how rbtv77 collects, uses, stores, and protects the personal information of users in Malaysia. Please read it carefully to understand your rights and how we manage your data.
Last updated: 2026
Information We Collect from You
When you register or use the rbtv77 platform, we may collect various types of information depending on how you interact with it. The following are the main categories of information collected:
- Account information: Full name, email address, phone number, date of birth, and the password chosen during registration.
- Identity information: A copy of your IC or passport may be requested for identity verification (KYC) purposes to meet the platform's security requirements.
- Payment information: Bank account or e-wallet details used for deposits and withdrawals in MYR (RM). We do not store credit card numbers or other sensitive financial information directly on our servers.
- Device and browser information: IP address, browser type, operating system, screen resolution, and other technical data collected automatically to ensure the platform runs smoothly.
- Usage data: Records of in-platform activity including matches watched, games played, session duration, and navigation clicks.
- Cookies: Cookie data stored on your device to improve your browsing experience and maintain your login session.
How This Information Is Used
Rbtv77 uses the information collected for the following purposes, all aimed at improving the experience and security of our users in Malaysia:
- Account management: Allows you to register, log in, manage your profile settings, and access all platform features.
- Transaction processing: Verifying and processing deposits and withdrawals in MYR via FPX and other local payment methods.
- Security and fraud prevention: Detecting and investigating any suspicious activity, including unauthorised access attempts or the use of multiple accounts.
- Service improvement: Aggregated usage data is analysed to understand usage patterns and improve platform functionality.
- User communications: Sending important notifications relating to your account, transactions, policy changes, or other relevant platform updates.
- Legal compliance: Fulfilling legal and regulatory obligations applicable in Malaysia, including reporting requirements to relevant authorities where required by law.
Rbtv77 will not use your personal information for purposes unrelated to our platform services without your prior consent.
Cookies, Tracking & Data Storage
The rbtv77 platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device when you visit our platform. They help us recognise you on return visits and retain your session preferences.
We use several types of cookies:
- Session cookies: Used to maintain your login session while you are active. This cookie is automatically deleted when you close your browser.
- Preference cookies: Saves your language settings and display preferences so you don't have to reconfigure them each time you visit the platform.
- Analytics cookies: Helps us understand how users interact with the platform at an aggregate level, without identifying any individual.
You can block cookies through your browser settings, though this may affect certain platform features. User personal information is stored on servers protected with industry-standard encryption technology. Data retention periods are determined by operational requirements and applicable legal obligations.
Information Sharing & Third Parties
Rbtv77 is committed to never selling, renting, or trading users' personal information to any third party for marketing or commercial purposes without the user's explicit consent.
However, there are specific situations where information may be shared with trusted third parties:
- Payment service providers: Transaction information required to process deposits and withdrawals in MYR is shared with banks and financial service providers such as FPX. These providers are subject to their own privacy policies and regulations.
- Technical service providers: Companies that help us operate the platform — including hosting and infrastructure services — may have limited access to user data strictly as needed to carry out their functions.
- Legal authorities: rbtv77 will disclose user information to the relevant authorities if required by Malaysian law, a court order, or other valid legal process.
All third parties working with rbtv77 are required to uphold data protection standards equivalent to this policy and are not permitted to use the information for any purpose other than those specified.
Your Rights as an rbtv77 User
As a rbtv77 platform user, you have the following rights regarding your personal information:
- Access rights: You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our customer support email.
- Right to rectification: If any information we hold about you is inaccurate or out of date, you have the right to request a correction by contacting the rbtv77 support team.
- Right to erasure: Under certain circumstances, you may request that we delete your personal information. Please note that full deletion may not always be possible where we have legal obligations requiring us to retain certain records.
- Right to restrict processing: You may request that we restrict how we process your information under certain circumstances provided for by law.
- Right to object: You have the right to object to the processing of your personal information for specific purposes, subject to the platform's operational requirements.
To exercise any of the above rights, please contact the rbtv77 support team at [email protected]. We will endeavour to process all requests within a reasonable timeframe. For general enquiries, our FAQ can help.
Policy Changes & How to Contact Us
Rbtv77 reserves the right to update or amend this Privacy Policy at any time. Users will be notified of any material changes via in-platform notifications or their registered email address. It is the user's responsibility to review this page periodically to stay informed of the latest applicable policy.
Your continued use of the rbtv77 platform after any Privacy Policy update is published constitutes your acceptance of the revised terms. The date of the latest update is shown at the top of this page for your reference.
If you have any questions, concerns, or complaints regarding your privacy and personal data protection on the rbtv77 platform, please reach out to us through the following channels:
- Support email: [email protected]
- Help page: Browse the FAQ page can help with answers to frequently asked questions.
Our team is conversant in Bahasa Melayu and will endeavour to address all privacy-related enquiries transparently and professionally within a reasonable timeframe.
Confident in rbtv77's Privacy Protection?
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